The health and safety of our employees and community are our top priority. As a result, the City of Boise made the decision out of an abundance of caution due to the current state of the pandemic and healthcare crisis in our community to close Idaho IceWorld beginning Saturday, November 21 until September 30, 2021.
The primary reason for closure is the safety of our employees and community. However, an extended closure will also help the city with significant cost savings during challenging financial times for our community. The winter season is our primary revenue generation time, and without it, the operation becomes a serious and significant financial burden to the city. While a difficult decision, a long-term closure is the responsible thing to do for community and employee safety as well as the acting in a financially responsible manner. This decision was not made lightly, but city leaders are in agreement that the closure is necessary.
Although we are not aware of any wide spread of the virus at the facility, the activities that occur are at a high risk of contributing to community spread. With the current state of the pandemic and healthcare crisis, the city has a responsibility and accountability to the community and our employees to assure a safe environment and facility. We appreciate your understanding and cooperation.
Credits and refunds for canceled or partially canceled programs, rentals or activities will be issued in-full or prorated depending on the circumstance. The refunds will occur over the next several days.